Operational Excellence
Questions
Managing Direct
Reports
§
What do you look for in the people working for
you?
§
How do you figure that out in the interview
process?
§
How do you train them for success?
§
What is your process for evaluating them?
Decision-Making
§
What methods do you use to get the information
that you need in order to make decisions?
§
How do you make decisions (what is the process)?
§
How do you run your staff meetings? What is the agenda?
§
How do you manage actions and promises?
§
How do you systematically get your knowledge?
o
Of the organization
o
Of the customers
o
Of the market
Core management processes
– please describe how you’ve designed these and why
§
Interview
§
Performance management
§
Employee integration
§
Strategic planning
Metric Design
§
Describe the key leading and lagging indicators
for your organization.
§
Are they appropriately paired? For example, do you value time, but not
quality?
§
Are there potential negative side effects?
§
What was the process that you used to design
them?
Organizational Design
§
Describe your current organizational design.
§
What are the strengths and weaknesses?
§
Why?
§
Why did you opt for those strengths and weaknesses
(why were the strengths more important)?
§
What are the conflicts? How do they get resolved?
Confrontation
§
If you best performer asks you for more
territory, how do you handle it?
§
Describe your process for both promotion and
firing.
§
How do you deal with chronic bad behavior from a
top performer?
Less Tangible
§
Does she think systematically or one-off?
§
Would I want to work for her?
§
Is she totally honest or is she bullshitty?
§
Does she ask me spontaneous incisive questions
or only pre-prepared ones?
§
Can she handle diverse communication styles?
§
Is she incredibly articulate?
§
Has she done her homework on the company?
No comments:
Post a Comment